Elevators within Madison Square Garden are reserved for the use of our employees, working media and patrons with disabilities. Patrons who require the use of a mobility aid (wheelchair, walker, cane, crutches, etc...) are encouraged to use our elevators. Additionally, patrons who have limited mobility and are unable to climb stairs or use our escalators, but do not require the use of a mobility device, should contact our Disabled Services Department at (212) 465-6034, for an elevator pass. Please have the date of the event as well as your section, row and seat number available when calling.

There are escalators in each of the four (4) Towers (A, B, C and D). Please be aware that, for safety reasons, our escalators are turned off prior to the conclusion of all events.

For your convenience, the following are approximate distances to various areas in our facilities.

Wheelchair accessible restrooms are located throughout the Arena and The WaMu Theater, as well as in both restaurants, and are clearly marked. In addition, we have a unisex restroom available for guests with disabilities who may require assistance from a person of the opposite gender or to assist a child for medical reasons. This unisex restroom is located in our Garden Services office on the 5th floor in the Arena and requires an escort by MSG security personnel.

Medical staff is available at every event for medical emergencies. Please request assistance from the nearest MSG employee.